The EU Legal Guarantee Notice informs consumers about their statutory legal guarantee rights within the European Union. In particular, it highlights that consumer goods are covered by a legal guarantee and provides access to further information.
Why is the notice displayed?
The European Union introduced the Legal Guarantee Notice to better inform consumers about their statutory rights in the event of defective products.
What rights do I have as a customer?
If a product is defective, you are entitled to statutory legal guarantee rights. For goods sold within the European Union, a legal guarantee period of at least two years generally applies. Specific legal provisions may vary depending on the EU Member State.
Does the notice represent an additional warranty?
No. The Legal Guarantee Notice only provides information about statutory legal guarantee rights. It does not constitute an additional manufacturer’s warranty or a voluntary warranty extension.
What does the QR code on the notice mean?
The QR code is part of the official EU Legal Guarantee Notice. It links to additional information provided by the European Union regarding legal guarantees and consumer rights in the relevant language.
Where can I find more information?
Further information can be found directly on the European Union’s information pages, which can be accessed via the QR code displayed on the notice.